Your employees are back from their summer vacation – how do you keep them engaged?
As a business owner, you want your employees to be effective ambassadors for your business. You want them to promote your business, its products and services, uphold company values and in turn, protect the reputation of your business. To do this, you need to be strategic and design processes whereby employees are both fully absorbed and enthusiastic about their work and your business in general.
Sounds like a lot of work but here are some simple steps you can take. Ensure:
employees understand the importance of their job in your business
employees also know the expectations of their role and how to seek clarification if they are not sure (having position descriptions, policies and reliable systems assist with this)
employees are regularly provided with feedback (focus on being positive but be prepared to provide corrective feedback adopting a coaching and encouraging style)
working relationships are optimised and communication within work teams and in the broader organisation is open, honest and helpful
values and expected behaviours of all employees within your business are well known and consistently practiced and where these are not complied with, taking corrective or disciplinary action that is consistent (immerse those values into your business via internal memos, posters around worksites, acknowledgement to employee when demonstrating company values)
communication is clear and employee feedback is seriously considered
employees are kept up to date with business offerings, products, launches, new innovations etc. (regular team meetings with an update from a business leader is highly recommended).
Employee engagement is not a single step taken by a business’ owner or a manager within the business. It is a continuous process to support your brand and business reputation and requires regular attention.
Contact HRAnywhere on 1300 208 828 or info@hranywhere.com.au to discuss how you can increase employee engagement in your business.